Disclosure under the Act on Specified Commercial Transactions

This page provides the disclosures required under Article 11 of the Japanese Act on Specified Commercial Transactions (特定商取引法). The information applies to sales of the Kafkana service to customers residing in Japan.

Seller

APPLIGON LTD

Company Number

17158857

Operations Manager

Name will be provided without delay upon request, in writing or by email.

Address

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Phone Number

Will be provided without delay upon request, in writing or by email.

Contact

info@appligon.com

Sale Price

Displayed on each product page and at checkout. Subscription plans and point packs (Appligon Points) are priced as shown prior to purchase.

Additional Fees

Consumption tax is included in all displayed prices. Customers are responsible for their own internet connection and communication fees.

Payment Methods

Credit card (processed via Segpay payment services)

Payment Timing

Point packs: charged at time of purchase. Subscriptions: charged at initial signup and automatically on the monthly renewal date thereafter.

Delivery Timing

Immediate upon successful payment (points credited to account / subscription features activated).

Returns and Cancellations

Due to the nature of digital content, purchases are generally non-refundable. Refunds may be considered in the following cases:
  • Service could not be provided due to technical issues on our side
  • Within 24 hours of point purchase and points remain unused

To cancel a subscription, please contact info@appligon.com at least 3 days before the next renewal date. You will continue to have access until the end of the current billing period. See Section 6 of the Terms of Service for details.

System Requirements

Latest versions of major web browsers (Google Chrome, Safari, Firefox, Microsoft Edge). Mobile devices supported.