I deleted my account — why am I still being charged?
Last updated: August 12, 2026
Kafkana will not let you delete an account while a plan is still set to auto-renew (otherwise you would keep being charged after the account is gone).
So if your account was deleted successfully, its plan had already been cancelled and no new charges are created.
If you still see charges, consider these possibilities:
- The final charge from before deletion appeared on your statement after you deleted the account
- You have more than one account, and a plan is still auto-renewing on another one
If you see a charge you don't recognize, contact us via the support form with the email address you used and the date and amount of the charge. We'll look into it right away.