Am I eligible for a refund?
Last updated: July 5, 2026
Due to the nature of digital content, Kafkana does not issue refunds after purchase. This applies to subscriptions, point purchases, and content purchased with points.
- Cancelling a subscription does not refund payments already made (you keep access until the end of the current billing period)
- Unused points are not refundable
- Issues caused by your device or internet connection are not eligible for refunds
The one exception
If a technical failure on our side prevented us from delivering what you paid for, we will make it right. Contact us via the support form with the details, purchase date, and amount.
See our Terms of Service for full details.
Before purchasing, please review the plans and what points can do on our Pricing page.